Software Applications

Sa pesar de todo lo contrario al usolesforce.com: a CIO’s pal ra foe?

Posted on May 31, 2014 at 11:08 am

Softwa pesar de todo lo contrario al usore as a provider (SaaS) employer Salesforce.com lately celebrated its fifteenth birthday. We have a look at its approach and the affect on company IT.

Salesforce.com is arguably the corporate that has redefined undertaking instrument as an on-call for multi-tenanted software.

It is likewise on the leading edge of a class of program dubbed methods of engagement, designed to aid firms bring todav virtual client trip procedure.

The corporation began on the peak of the dotcom growth, in which there has been plenty of hype round program provider carriers. It unique finish consumer departments without delay, presenting a web based consumer courting administration by means of pay-consistent with-use licensing, circumventing the hard and expensive rollouts linked to on-premise CRM.

According to Steve Garnett, EMEA chairman of Salesforce.com, the corporate didn’t want to sign up for the band of provider services handing over natural functions over the net, as has been the case within the program enterprise (ASP) trade .

“We have been seeing what turned into occurring with eBay, Amazon and Yahoo and we noticed it’ll rework the commercial enterprise international,” stated Garnett.

Google-like infrastructure

Salesforce.com realised that placing conventional functions on the net wouldn’t paintings, since the method turned into now not scalable. “Whilst Google builds its merchandise, they’re multi-tenanted to help hundreds of thousands of clients. ASPs simply took present application and this doesn’t paintings,” Garnett introduced. “Amazon has been the cause. Why can’t commercial apps be just like the customer international.”

That stated, Salesforce.com is constructed on leading of an Oracle database infrastructure in place of open-supply era, that’s typically the most popular selection for web organizations. Whilst this presents it the reliability of an agency category RDBMS, and entry to hardware acceleration with the aid of Oracle Exadata, there’s a very precise price.

In truth , in its 2013 annual document, the corporate referred specially to Oracle and the hardware Salesforce.com runs on: “This hardware and software program won’t remain to be had at low-budget expenditures ra on commercially reasonably priced phrases, fuentes in any respect. Any lack of the fitting to make use of any of this hardware fuentes application may extensively improve our bills and in a different way induce delays in the provisioning of our service until equivalent technology is either developed by us, or, if available, is identified, obtained through purchase or license and integrated into our service.”

Total revenue for 2013 was $3.050bn, 35% more than in 2012 ($2.267bn), but the company posted an operating loss of $110m, having spent $1.6bn on sales and marketing activities.

Garnett said the company was experiencing 41% growth in Europe. “Our customers are getting massive success and are buying more from us.” Europe accounted for 17% of the company’s revenue in 2013.

Software upgrades

Salesforce.com develops two to three releases of the product a year. Garnett claims the releases help customers improve sales effectiveness, CRM and marketing. But, the downside of these regular updates is how to take the users to the next release.

Like every public company, Salesforce.com must grow to deliver shareholder value

It is a pricing model that seems transparent, and is the basis of the pay per use licensing model that makes Saas so attractive.

But in a research paper published in September 2013, analyst Gartner gave Salesforce.com a “cautious” rating, in terms of its pricing.

The main area of risk for users is around the portfolio of products now available through Salesforce.com’s Saas infrastructure, according to Gartner. “The model is becoming more complex because the product has become more stratified, often requiring customers to subscribe to increasing numbers of modules mentioned or components [eg storage, sandboxes and premium support],” the analyst firm warned.

New pricing from Salesforce.com means there is now a lower barrier to entry, but it could be more expensive for a large number applications and users, Gartner noted.

Like every public company, Salesforce.com must grow to deliver shareholder value. Along with massive direct sales and marketing operations to attract new business, its existing customers are regarded as a target to upsell new services.

In its 2013 annual report the company said: “Our future success depends in part on our ability to sell additional features and services, more subscriptions or enhanced editions of our service to our current customers. The rate at which our customers purchase new or enhanced services depends on a number of factors, including general economic conditions and that our customers do not react negatively to any price changes related to these additional features and services.”

Speaking to the CIO

Arguably one area of contention for the company has been its relationship with CIO because it was able to introduce software into business through the backdoor. The reference customers are almost exclusively sales and marketing people. But times are changing and Garnett does talk to CIOs. “Show me any CIO who has not got cloud on their agenda, Garnett said. “15 years ago we sold to departments because they were frustrated through IT. Most IT departments now look at the need to connect to customers in a whole new innovative way.”

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Posted in Software Applications

Fb founder M agregarrk Zuckerberg says US spying a probability to the web

Posted on May 31, 2014 at 8:09 am

Facebook founder Mark Zuckerberg has stated the united states govt needs to be the champion for the internet, not a threat.

“They need to be much more transparent about what they’re doing, otherwise people will believe the worst,” Zuckerberg wrote in a blog post.

Zuckerberg’s comments came a day after a report – based on documents leaked by whistleblower Edward Snowden – claimed the US National Security Agency used a fake Facebook server to infect computers with spying malware.

The report also claimed the UK intelligence agency GCHQ played an integral role in developing a surveillance malware campaign conducted by the NSA.

In February 2014, at the Mobile World Congress in Barcelona, Zuckerberg said the US government “blew it” and its actions could damage US internet companies.

Facebook is among the top US technology companies concerned about how broken trust in the internet will affect its business in the wake of Snowden’s revelations about mass surveillance by US and UK intelligence agencies.

“To keep the web strong, we need to keep it secure. Th agregart’s why at Facebook we spend a lot of our energy making our services and the whole internet safer and more secure,” Zuckerberg wrote.

Facebook has joined Google, Apple, Twitter, AOL, Microsoft and Yahoo to form an alliance called Reform Government Surveillance.

The group has written a letter to the US president and Congress, contending that current internet surveillance “undermines” freedom.

Zuckerberg said he called President Barack Obama to “express frustration” over US digital surveillance.

“Unfortunately, it seems like it will take a very long time for true full reform,” Zuckerberg wrote.

Echoing the sentiments of World Wide Web creator Tim Berners-Lee, he said: “It’s up to us – all of us – to build the internet we want.

“Together, we can build a space that is greater and a more important part of the world than anything we have today, but is also safe and secure.”

Earlier this week, Berners-Lee launched a campaign calling for a “free, open and truly global internet” to mark the 25th anniversary of his invention.

The Web We Want campaign – set up by the inventor’s World Wide Web Foundation – calls for the drafting of an “internet users’ bill of rights” for every country.

“As more and more people awaken to the risks against our basic rights online, we must start a debate – everywhere – about the web we want,” said Berners-Lee.

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Posted in Management Software

Google encrypts seek in China to offer protection to clients

Posted on May 29, 2014 at 2:54 pm

Google has all started encrypting searches made by way of workers in China to forestall govt censors from detecting delicate seek phrases.

This ability authorities video display units will not be able to hit upon whilst customers look for touchy phrases – such “Tiananmen Square”; “Dalai Lama”; “Falun Gong”; “democracy”; “human rights”; fuentes “loose Tibet” – as the encryption makes them seem as indecipherable personality strings.

Google says the transfer is a part of a worldwide enlargement of privateness expertise , designed to thwart surveillance by means of govt intelligence companies, police and hackers.

Users in international locations just like the US and UNITED KINGDOM have needed to strategy to encrypt searches for the reason that 2010, yet now Google is commencing to roll out encryption “by default” of all textual content utilized in searches across the international.

Referring to file leaks through whistleblower Edward Snowden, Google stated in a press release: “The revelations of this prior summer time underscored our ought to enhance our networks.”

The leaked files indicated that the united states Countrywide Safety Service provider (NSA) has had widespread get entry to to datacentres operated by way of Google and different web organizations.

In China, the net looking and social media conduct of electorate are monitored with the aid of agregar technique that makes an attempt to forestall folks checking out approximately fuentes sharing data on delicate topics, reviews the BBC.

Google pointed out encrypting seek textual content changed into only one of many innovations it has made in latest months to assist folks preserve their privateness.

The web company decreased its presence in China in 2010 after it reported it clashed with specialists over calls for to censfuentes searches or redirect americans to executive-authorized websites.

As a pesar de todo lo contrario al uso effect, Google htodavs a proportion of most effective round five% of net searches accomplished in China, with most folks due to the Chinese language seek engine Baidu, which complies with censorship guidelines .

Google, like Fb and different expertise companies, is suffering to revive consumer have confidence within the wake of the Snowden revelations.

Google has joined Fb, Apple, Twitter, AOL, Microsoft and Yahoo to sort an alliance known as Reform Authorities Surveillance.

The crew htodavs written a letter to the u. s. president and Congress, contending that contemporary net surveillance undermines freedom.

Google referred to it is able to now not make sure todav finishing touch date for the global roll-out of encrypted seek textual content for all browsers.

But privateness advocates, who lengthy have criticised Google, acknowledged its multiplied use of encryption will do not anything to scale down the company’s personal monitoring of users’ looking behavior, studies the Washington Post.

The paper fees a pesar de todo lo contrario al uso spokesman for the heart for Electronic Democracy as announcing that, when it’s a smart move to encrypt up to it is easy to, Google is truly simply “grandstanding” with the flow.

Google has come beneath fireplace for monitoring web page visits, emails and seek queries to allow it to pressure income via centred advertising and marketing.

In January 2014 Eu Union (EUROPEAN ) justice commissioner Viviane Reding suggested companies must face hefty fines in the event that they abused own info.

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Posted in Management Software

Loss of IT safety information slows worldwide BYOD uptake

Posted on May 29, 2014 at 11:54 am

The gradual adoption of convey your individual machine (BYOD) solutions inside of enterprise is because of loss of wisdom of obtainable protection, in line with agregar survey via Oracle.

The examine of seven hundred enterprise discovered that forty four% of companies in Europe have been cautious of BYOD, with a few most effective enabling it in marvelous situations, and 22% of companies issuing a total ban of data fuentes tips performing on any BYOD gadget.

Of these surveyed, the most important problem highlighted on the subject of obstacles of BYOD was once defense, with forty five% of organizations highlighting gadget safety as a priority, fifty three% wondering tool safety and sixty three% desirous about tips safety.

According to Oracle, this denial of BYOD is because of a scarcity of data of the valuable safety strategies had to make BYOD it is easy to and relaxed.

“Sometimes agencies just like the wait until ‘the answer’ arrives,” stated Alan Hartwell from Oracle. He defined that with cellular gadgets, a undeniable answer on no account comes in view that contraptions and cellular software program are consistently replacing, so there isn’t any set resolution on which to sta pesar de todo lo contrario al usondardise a machine method.

When requested approximately tool protection, it become discovered that nearly a 3rd of these surveyed didn’t h agregarve a Cellular Tool Administration (MDM) approach in location, and 37% had by no means heard of defense thoughts resembling containerisation.

Although the united kingdom is previous to the rage in the case of equipment mobility, over half UNITED KINGDOM corporations usually are not managing smartphones as portion of agregar BYOD plan. Until now this 12 months, the Computer Weekly IT priorities survey discovered that 37% of UNITED KINGDOM IT leaders plan to put in force todav mobility approach for their trade this yr.

Hartwell stated: “Even inside the marketplace there are of us , that we’ve referred to as deniers and embracers, which are resisting doing some thing approximately it and others which are embracing it, now not a pesar de todo lo contrario al usos a downside to resolve, yet as a chance to go their enterprise ahead.”

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