Management Software

CRM Software and security

Posted on April 25, 2016 at 9:57 pm

Online security is always in the minds of our customers. With the recent large cyber-attacks on massive firms of banks and service providers of late, it is no wonder that many customers are dubious about giving their details out and allowing them to be stored online.

Data protection needs to be undertaken seriously and as a business owner, you need to ensure that you not only compile to the minimum standards but also try to exceed these.

One comprise can cause you to lose potentially millions of customers and have a knock on affect for years to com. CRM software is often used to store sensitive data about a customer such as names, address, phone numbers and even account details. If using a CRM system then you need to ensure that it is secure and that you are storing your data in the correct way. Certain data may need to be encrypted so if it does fall in to the wrong hands, it is not able to be deciphered.



Posted in Management Software